Objective

To obtain a position at a company that understands the importance of innovation and usability.

Education

Carnegie Mellon University, Pittsburgh, PA -- MHCI, 2006

Santa Clara University, Santa Clara, CA -- MBA, 2005
Concentrations: Entrepreneurship, Managing Innovation and Technology, Leading People and Organizations

University of California, San Diego, CA -- BA, 2002
Major: Psychology

Experience

Product Specialist, SpeechCycle, Inc. - July, 2007 - May, 2008
-Tested and verified all modifications to existing products
-Monitored performance of products in production
-Contributed to requirements documents for forthcoming products
-Monitored and suggested improvements to the user experience

Projects

MHCI Capstone: Usability Analyst and Designer - Jan-Aug, 2006
-Worked on an interdisciplinary team with an external client
-Recruited diverse subjects; planned, executed, and evaluated user tests
-Evaluated prototype interfaces using standard and modified HCI methods
-Designed and created a functional prototype
-Presented project process and results in a Tech Talk at Google Headquarters

Usability Analyst and Designer, Web Survey Toolbox - Aug-Dec, 2005
-Worked on an interdisciplinary team with an internal client
-Planned, executed, and evaluated user tests
-Evaluated prototype interfaces using standard HCI methods
-Designed revised interfaces and interactions
-Reduced time required for frequent tasks by up to 50%

Skills

HCI: Contextual Inquiry, Cognitive Walkthrough, Think-Aloud, Heuristic Evaluation, Keyboard-Level Modeling, Directed Storytelling, MakeTools.
Design: Wireframes, Personas, Paper Prototyping, Iterative Design, Adobe Illustrator, Adobe InDesign, OmniGraffle.
Business: Financial Modeling, Strategic Analysis, Market Analysis, Business Plans, Marketing Plans.
Technical Writing: Adaptic technical concepts for general audiences, proposals, and technical instructions.
Technology: Familiarity with Java, Visual Basic, and DreamWeaver.

Referrals

Available upon request.